For the Handmade Items please allow 3-5 days, and custom made please count with 2 weeks.
To maintain low shipping costs we generally choose economical shipping options based on your location and the size of your order. For non-hand made products your order may ship from a variety of locations depending on your shipping address and the suppliers location. Your local carrier will handle for the final destination and delivery, upon item's arrival at your country.
We are sorry to hear that! Sometimes weather conditions, shipping volumes or unforeseen circumstances can cause postal service delays. If your item doesn't arrive by the latest estimated delivery date please contact us at : firstname.lastname@example.org. We will be glad to assist you.